Info:

Hello! My experience at the Southwest Airlines JFK Terminal was really good on my recent trip. The atmosphere was relaxed, there were clear labels everywhere, and I did not feel lost, as I usually do in major airports. I felt staff made check-in look easy, rather than rushed, and staff were friendly. Security lines moved surprisingly fast, and there were fair food and coffee choices inside. I particularly appreciated the boarding process was so smooth—no chaos at all, but nice announcements and courteous gate staff. It immediately set the right tone for a pleasant flight. Flying can be stressful, and this terminal didn't feel any stress—there was good energy from the crew.